Automatic knowledge extraction of any Chatbot from conversation

Sasa Arsovski Automatic knowledge extraction of any Chatbot from conversation

Sasa Arsovski, Hasmik Osipyan, Muniru Idris Oladele, AD Cheok

Publication Date:
2019/7
Journal:
Expert Systems with Applications
Volume:
137
Issue:
15
Pages:
343-348
Publisher:
Elsevier
Description:

Acquiring knowledge for conversation modeling is an important task in the process of building a Conversational Agent (Chatbot). However, it is a quite difficult process that requires too much time and efforts. To overcome these difficulties, in this paper, we demonstrate a novel methodology for the automatic conversational knowledge extraction from an existing Chatbot. Extracted knowledge will be used as training dataset for building a Neural Network Conversational Agent. The experiments in the paper show that our proposed approach can be used for the automatic knowledge extraction from any type of Chatbot on the Internet. The experiment that is presented in this paper has two phases. In the first phase, we present a methodology for the conversational knowledge extraction. In the second phase of the experiment, we introduce a methodology for building a new Neural Conversational Agent using a deep …